Senior Customer Services Executive

Altruist Technologies Pvt Ltd wants to bring on a Senior Customer Services Executive for its Kudlu Gate, Bengaluru team. No experience? You can still apply. There are 24 open positions. Salary is up to ₹28,000/month.

Employer’s description

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound, Domestic | Languages : Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.

Pay and perks

Salary: ₹23,000 – ₹28,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English

Job at a glance

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 24
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.