Senior Customer Care Representative

Looking for a Senior Customer Care Representative role in Kudlu Gate, Bengaluru? Altruist Technologies Pvt Ltds is hiring now. No experience? You can still apply. You can earn up to ₹25,000/month. 28 candidates will be hired for this role.

Employer’s description

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Languages : Hindi, English

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and patient

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Kudlu Gate, Bengaluru, Karnataka
• Job type: Full time
• Openings: 28
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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