Junior Customer Support Executive

Altruist Technologies Pvt Lts is hiring a Junior Customer Support Executive in Bommanahalli, Bengaluru. 24 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound, Domestic | Languages : Tamil, Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Tamil, Hindi, English
• A patient, polite attitude

Job details

• Work location: Bommanahalli, Bengaluru, Karnataka
• Work type: Work from office
• Vacancies: 24
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Lts today.