Junior Customer Support Executive

A new Junior Customer Support Executive role is open at Altruist Technologoies Pvt Ltd, Bommanahalli, Bengaluru. Great for first-time job seekers. There are 24 open positions. The pay goes up to ₹22,000/month.

In the employer’s words

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Domestic, Inbound | Languages : Tamil, Hindi, English

What you will do

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Salary

Compensation: ₹18,000 – ₹22,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Tamil
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Tamil, Hindi, English
• You are patient and polite

Quick facts

• Location: Bommanahalli, Bengaluru, Karnataka
• Openings: 24
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

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