International Voice Process Agent

Join Alvineient consultant as an International Voice Process Agent in Sector 58 - Noida, Delhi. There are 5 open positions. The pay goes up to ₹40,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone calm under pressure and customer-first

Pay and perks

You will be paid ₹30,000 – ₹40,000 per month.

Quick facts

• Location: Sector 58 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

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