Telecalling Executive

Join Alvineient consultant as a Telecalling Executive in Sector 90 - Noida, Delhi. Freshers can apply. There are 30 open positions. The pay goes up to ₹25,000/month.

Employer’s description

* Make Outbound Calls To Prospective Customers And Handle Inbound Inquiries.* Explain Company Products And Services In A Professional Manner.* Understand Customer Requirements And Qualify Leads.* Generate Interested Leads And Schedule Meetings/Site Visits For The Sales Team.* Maintain Accurate Call Records, Leads, And Follow-Ups In Crm Or Ms Ex. Languages : English, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi
• You are patient and polite

Salary

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Sector 90 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work mode: Work from office

Apply today and take the next step in your career with Alvineient consultant.