Telecaller

Join Am New Marvella Tours & Travels as a Telecaller in Korattur, Chennai. No experience? You can still apply. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Active listening, Hindi and English, Complaint handling, Verbal communication
• Female Only
• No English required
• Freshers can apply
• You are patient and customer-first

Job details

• Job location: Korattur, Chennai, Tamil Nadu
• Work type: Work from office
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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