Used Car Loan Team Leader

Amadhia Investment India Pvt Ltd is hiring a Used Car Loan Team Leader in Moti Nagar, Delhi. Salary is up to ₹45,000/month. 2 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Punjabi, Hindi, English

Compensation

Compensation: ₹27,000 – ₹45,000 per month.

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Punjabi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Punjabi, Hindi, English
• A patient, polite attitude

Position details

• Location: Moti Nagar, Delhi, Delhi
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

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