Service Telecaller

Amar Cars Private Limited (Amar Cars Pvt Ltd) wants to bring on a Service Telecaller for its Kapodra, Surat team. 5 candidates will be hired for this role. You can earn up to ₹15,000/month.

Employer’s description

Call Customers For Service Reminders, Appointments, And Follow-Ups While Handling Basic Queries.Maintain Call Records, Ensure Customer Satisfaction, And Coordinate With The Service Team. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English

Job details

• Location: Kapodra, Surat, Gujarat
• Working hours: 9:00 AM - 7:00 PM | Monday to Saturday
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Amar Cars Private Limited (Amar Cars Pvt Ltd) reviews applications regularly.