Telecaller

Amar Property & Developers is looking for a Telecaller to join its team in Aman Vihar, Dehradun. The pay goes up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, CRM tools, Active listening, Typing speed
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

What you get

Compensation: ₹18,000 – ₹25,000 per month.

Quick facts

• Work location: Aman Vihar, Dehradun, Uttarakhand
• Work mode: On-site
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Amar Property & Developers reviews applications regularly.