Senior Telecaller & Counselor

Looking for a Senior Telecaller & Counselor role in Sector-8, Chandigarh? Amax Visa Point is hiring now. Salary is up to ₹25,000/month. The team is filling 12 vacancies.

Employer’s description

We Need Staff For Tele Calling And Tele- Counselling, Must Have Good Knowledge In Immigration Offices Willing To Learn New Things,Manage Client Queries,Documents Verification, Good Communication Skills. Type : Domestic, Sales, Outbound | Languages : English, Hindi, Punjabi

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Outbound, Punjabi and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound
• Languages: English, Hindi, Punjabi
• A customer-first, calm under pressure attitude

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Sector-8, Chandigarh, Chandigarh
• Employment type: Full time
• Openings: 12
• Working hours: 09:30 am - 5:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Amax Visa Point reviews applications regularly.