Amazon Bpo Customer Service Associa...

Amazon has an opening for an Amazon Bpo Customer Service Associa... based in Sector 18 - Gurgaon, Delhi. No experience? You can still apply. 30 candidates will be hired for this role. You can earn up to ₹28,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : Bengali, Kannada, English

Salary

The salary for this role is ₹20,000 – ₹28,000 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, English, Kannada
• Good English
• Freshers can apply
• Languages: Bengali, Kannada, English
• You are calm under pressure and customer-first

Job details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Amazon.