Amazon Bpo Customer Service Executi...

Amazon is hiring an Amazon Bpo Customer Service Executi... in Sector 17 - Gurgaon, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹29,500/month.

Employer’s description

Helps Customers Solve Problems, Answers Questions About Products, And Builds Good Trust With The Company. They Talk To People Using Phone Calls, Emails, And Live Chat. Languages : Malayalam, Bengali, Kannada, English

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Bengali, English, Kannada, Malayalam
• Good English
• Freshers can apply
• Languages: Malayalam, Bengali, Kannada, English

Roles and responsibilities

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹18,000 – ₹29,500 per month, based on skills and experience.

Job details

• Location: Sector 17 - Gurgaon, Delhi, Delhi
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Amazon.