Amazon Customer Service Executive V...

Amazon is looking for an Amazon Customer Service Executive V... to join its team in MG Road - Gurgaon, Delhi. You can earn up to ₹25,600/month. The team is filling 25 vacancies.

Employer’s description

Handle Customer Complaints, Provide Appropriate Solutions And Alternatives Within The Time Limits; Follow Up To Ensure Resolution.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Hindi and English, Typing speed, Verbal communication, Complaint handling
• Good English
• Freshers can apply
• You are calm under pressure and patient

Compensation

Compensation: ₹18,000 – ₹25,600 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: MG Road - Gurgaon, Delhi, Delhi
• Vacancies: 25
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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