Amazon Customer Support Executive I...

Join Amazon as an Amazon Customer Support Executive I... in Sector 17 - Gurgaon, Delhi. Freshers can apply. The team is filling 30 vacancies. The pay goes up to ₹28,500/month.

Employer’s description

Escalate Queries: Route Complex Technical Issues Or High-Level Grievances To The Appropriate Internal Departments.Collect Feedback: Gather Customer Satisfaction Notes And Suggest Workflow Improvements To Management. Languages : Malayalam, Marathi, Punjabi, Gujarati, Tamil, Telugu, Bengali, Kannada, English

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Marathi, Punjabi, Gujarati, Tamil, Telugu, Bengali, Kannada, English

Your responsibilities

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

What you get

You will be paid ₹17,500 – ₹28,500 per month.

Quick facts

• Location: Sector 17 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Amazon reviews applications regularly.