Amazon Hiring Customer Support Bpo ...

Join Amazon as an Amazon Hiring Customer Support Bpo ... in Sector 17 - Gurgaon, Delhi. Salary is up to ₹28,000/month. Great for first-time job seekers. There are 30 open positions.

Employer’s description

Answer Inbound Calls, Emails, And Live Chats With Clear, Polite Language.Resolving Complaints: Diagnose Technical Or Service Problems And Offer Working Fixes Or Refunds.Product Guidance: Explain Features, Pricing, And Active Promotions To Help Users Make Choices. Languages : English, Telugu, Tamil, Gujarati, Bengali, Punjabi, Marathi, Malayalam, Kannada, English

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

Pay and perks

Compensation: ₹16,000 – ₹28,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Tamil
• Good English
• Freshers can apply
• Languages: English, Telugu, Tamil, Gujarati, Bengali, Punjabi, Marathi, Malayalam, Kannada, English
• Someone customer-first and calm under pressure

Job at a glance

• Work location: Sector 17 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Amazon.