Amazon Inbound Outbound Bpo Custome...

Join Amazon as an Amazon Inbound Outbound Bpo Custome... in Sector 29 - Gurgaon, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹28,500/month.

Employer’s description

Inbound & Outbound Support: Manage Large Volumes Of Incoming Customer Calls, Emails, Or Chats, And Make Follow-Up Calls When Necessary. Type : Inbound, Outbound, International | Languages : Malayalam, Gujarati, Tamil, Telugu, Punjabi, Kannada, Marathi, English

What you will do

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹19,500 – ₹28,500 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Inbound, International, Kannada, Malayalam, Marathi, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: Malayalam, Gujarati, Tamil, Telugu, Punjabi, Kannada, Marathi, English
• You are calm under pressure and polite

Job details

• Work location: Sector 29 - Gurgaon, Delhi, Delhi
• Openings: 30
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Amazon.