Amazon Inbound Outbound Bpo Custome...

Amazon has an opening for an Amazon Inbound Outbound Bpo Custome... based in MG Road - Gurgaon, Delhi. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹30,000/month.

In the employer’s words

Responsible For Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience. Languages : English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Good English
• Freshers can apply
• Languages: English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone patient and polite

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Quick facts

• Work location: MG Road - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Openings: 30
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Amazon.