Shift Incharge

Looking for a Shift Incharge role in Greater Noida (West), Delhi? Amazon' is hiring now. The team is filling 20 vacancies. Salary is up to ₹22,000/month.

Note from the employer

Store Me Pickers Se Kaam Kara H Apko Kaam Ache Se Kar Rahe H Ya Nhi Kaam Kara H Ache Se Only Experience Chahiye Si Chaiye. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

Salary and benefits

Compensation: ₹20,000 – ₹22,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A customer-first, patient attitude

Job at a glance

• Location: Greater Noida (West), Delhi, Delhi
• Job type: Full time
• Openings: 20
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Working hours: 01:00 pm - 10:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Amazon' today.