Telecaller

Ambay Honda Sonpur is hiring a Telecaller in Sonepur, Patna. The pay goes up to ₹7,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Typing speed, Active listening, Hindi and English and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Compensation

You will be paid ₹7,000 per month.

Job at a glance

• Location: Sonepur, Patna, Bihar
• Employment type: Full time
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ambay Honda Sonpur.