Telecaller

AMD Solutions wants to bring on a Telecaller for its Jagatpura, Jaipur team. Salary is up to ₹20,000/month. No experience? You can still apply. There are 3 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Typing speed, Verbal communication
• Female Only
• No English required
• Freshers can apply
• You are patient and customer-first

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Work location: Jagatpura, Jaipur, Rajasthan
• Vacancies: 3
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to AMD Solutions. It takes less than a minute.