Operations Executive

Americo Quality standards registech pvt ltd wants to bring on an Operations Executive for its Pimple Saudagar, Pune team. The pay goes up to ₹16,000/month. Freshers can apply. There are 3 open positions.

Employer’s description

Do Excel Documentation , Process Certificates Of Clients In Software, Do Billing Of Clients And Uploading Data On Websites.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.

Salary and benefits

Compensation: ₹14,000 – ₹16,000 per month.

What we are looking for

• Open to freshers
• Graduate or equivalent
• Comfortable with Active listening, CRM tools, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply

Quick facts

• Location: Pimple Saudagar, Pune, Maharashtra
• Openings: 3
• Timings: 9 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Americo Quality standards registech pvt ltd today.