Operations Manager For Iso Certific...

Americo Quality Standards Registech Pvt Ltd is looking for an Operations Manager For Iso Certific... to join its team in Pimple Saudagar, Pune. 2 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Managing Team Of Certification Officers, Co-Ordination With International Business Partners, Documentation , Approval Of Certifications , Business Development For International Partners Via Linkedin. More Than 2 Years Experience Compulsory.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹20,000 – ₹25,000 per month.

Requirements

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: Hindi and English, Typing speed, Verbal communication, CRM tools
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Someone patient and customer-first

Job details

• Job location: Pimple Saudagar, Pune, Maharashtra
• Openings: 2
• Timings: 9:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Americo Quality Standards Registech Pvt Ltd reviews applications regularly.