International Chat Process

A new International Chat Process role is open at Aminno Software Technologies Private Limited, Whitefield, Bengaluru. The team is filling 30 vacancies. Salary is up to ₹30,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. If Interested Share Your Resume On Whatsapp- 9148447803. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, International | Languages : English

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, International
• Languages: English
• You are customer-first and polite

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

What you get

You will be paid ₹20,000 – ₹30,000 per month.

Position details

• Location: Whitefield, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 30

Ready to start? Upload your resume and apply to Aminno Software Technologies Private Limited today.