Telecaller

Amit Edu Tech is hiring a Telecaller in Howrah Maidan, Kolkata. Freshers can apply. The pay goes up to ₹8,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of CRM tools, Complaint handling, Hindi and English and Verbal communication
• No English required
• Freshers can apply
• A patient, polite attitude

Salary

Salary: ₹8,000 per month, based on skills and experience.

Job at a glance

• Job location: Howrah Maidan, Kolkata, West Bengal
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Amit Edu Tech reviews applications regularly.