Telecaller

A new Telecaller role is open at Amit Maheshbhai Parikh (Cnet Technologies (Prop. Amit Maheshbhai Parikh)), Satellite, Ahmedabad. You can earn up to ₹15,000/month. There are 5 open positions.

Employer’s description

Make Outbound Calls To Potential Clients.Explain Company Services And Generate Leads.Maintain And Update Customer Records.Follow Up With Prospective Clients.Achieve Daily And Monthly Calling Targets. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.

Job at a glance

• Job location: Satellite, Ahmedabad, Gujarat
• Openings: 5
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Amit Maheshbhai Parikh (Cnet Technologies (Prop. Amit Maheshbhai Parikh)).