Senior Operations Manager

Join Amosta Solutions Private Ltd as a Senior Operations Manager in Okhla Ph-Iii, Delhi. 30 candidates will be hired for this role. Salary is up to ₹60,000/month.

In the employer’s words

We Want Prefer Housekeeping Or Faculity Management Industry All Site Supervisors And Area Supervisors Maintain Discipline In All The Sites Maintain Regular Mis For Clients & Make Regular Newsletters Take Stock Of All Material And Every Client Daily Reports Maintain Stock Re-. More Than 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹50,000 – ₹60,000 per month, based on skills and experience.

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of CRM tools, Complaint handling, Verbal communication and Hindi and English
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• You are customer-first and patient

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

Job details

• Location: Okhla Ph-Iii, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Amosta Solutions Private Ltd.