Telecaller

Start your next role as a Telecaller with Amp Technology in Belghoriya, Kolkata. The pay goes up to ₹15,000/month. There are 2 open positions.

Employer’s description

Make Outbound Calls To Potential And Existing Customers Explain Company Products/Services Clearly Generate Leads And Follow Up Regularly Maintain Call Records And Update Crm/Software Handle Customer Queries Professionally Achieve Daily/Weekly/Monthly Targets. 1 - 2 Years Experience Compulsory. | Marketing | Languages : English, Bengali, Hindi

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Bengali, English, Hindi and Marketing
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: English, Bengali, Hindi
• Someone polite and customer-first

Pay and perks

You will be paid ₹13,000 – ₹15,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Job at a glance

• Job location: Belghoriya, Kolkata, West Bengal
• Employment type: Full time
• Openings: 2
• Interview: 11:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 11:00 AM - 8:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Amp Technology.