Team Leader

A new Team Leader role is open at Amplify Marketing Solution, B-1,Block Yamuna Vihar, Delhi. You can earn up to ₹25,000/month. The team is filling 5 vacancies.

Employer’s description

Team Management. More Than 2 Years Experience Compulsory. | Languages : Punjabi, Hindi, English

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Skills and qualifications

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Punjabi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Punjabi, Hindi, English
• Someone calm under pressure and patient

What the job involves

As a Team Leader, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: B-1,Block Yamuna Vihar, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 5
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Amplify Marketing Solution today.