Telecalling Team Leader

Amplify Marketing Solution is looking for a Telecalling Team Leader to join its team in Mustafabad, Delhi. You can earn up to ₹25,000/month. The team is filling 5 vacancies.

Note from the employer

We Are Looking For An Experienced And Result-Oriented Team Leader To Manage And Motivate A Team Of Telesales Executives. The Team Leader Will Be Responsible For Achieving Team Sales Targets, Monitoring Daily Performance, Improving Productivity, Providing Regular Training And Ensuring Proper Follow-Up With Customers. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Marketing

What the job involves

• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹15,000 – ₹25,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Marketing, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Marketing
• A calm under pressure, patient attitude

Quick facts

• Work location: Mustafabad, Delhi, Delhi
• Vacancies: 5
• Job type: Full time
• Work mode: On-site
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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