Telecalling Executive

Amrut Sai Jai's Ekdant is hiring a Telecalling Executive in New Osmanpura, Aurangabad. Salary is up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: CRM tools, Typing speed, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Job at a glance

• Job location: New Osmanpura, Aurangabad, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work mode: On-site

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