Telecaller

Start your next role as a Telecaller with Amrutha Projects in Kompally, Hyderabad. Freshers can apply. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Complaint handling, Active listening, CRM tools
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.

Job at a glance

• Location: Kompally, Hyderabad, Telangana
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office

Click Apply to send your profile to Amrutha Projects. It takes less than a minute.