Voice Process Associate

Ams Comtel Bpms Pvt Ltd wants to bring on a Voice Process Associate for its Nungambakkam, Chennai team. Great for first-time job seekers. The team is filling 30 vacancies. You can earn up to ₹24,000/month.

Employer’s description

We Are Looking For Enthusiastic And Customer-Focused Lingual Telecallers Who Are Fluent In English And One Or More Regional Languages To Interact With Customers, Generate Leads, Explain Products/Services, And Support Sales Or Customer Service Activities. The Ideal Candidate Should Possess Excellent Communication Skills. Type : Outbound | Languages : Kannada, Tamil, Telugu, Malayalam, English

What you will do

• You will resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Requirements

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with English, Kannada, Malayalam, Outbound, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Kannada, Tamil, Telugu, Malayalam, English
• A calm under pressure, polite attitude

Salary and benefits

Salary: ₹16,000 – ₹24,000 per month, based on skills and experience.

Job at a glance

• Job location: Nungambakkam, Chennai, Tamil Nadu
• Work mode: Work from office
• Employment type: Full time
• Openings: 30
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Timings: 8:00 AM - 5:30 PM, 8:30 AM - 6:00 PM, 9:00 AM - 6:30 PM

Ready to start? Upload your resume and apply to Ams Comtel Bpms Pvt Ltd today.