Voice Process Associate

Ams Comtel Bpms Pvt Ltd is looking for a Voice Process Associate to join its team in Nungambakkam, Chennai. The team is filling 30 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Its A Banking Sector Banking Collection Process Like Voice Process . Make Outbound Calls To Prospective And Existing Customers. Explain Products, Services, And Offers In The Customer'S Preferred Language. Update Customer Interactions In The Crm/System. Coordinate With Internal Teams For Customer Issue Resolution. Languages : Tamil, Telugu, Kannada, English

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

What you will do

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Requirements

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: English, Kannada, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Telugu, Kannada, English
• You are patient and calm under pressure

Job details

• Job location: Nungambakkam, Chennai, Tamil Nadu
• Openings: 30
• Work mode: Office-based
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ams Comtel Bpms Pvt Ltd.