Voice Process Associate

Join Ams Comtel Bpms Pvt Ltd as a Voice Process Associate in Nungambakkam, Chennai. Salary is up to ₹25,000/month. There are 30 open positions.

Note from the employer

We Are Looking For Enthusiastic And Customer-Focused Lingual Telecallers Who Are Fluent In English And One Or More Regional Languages To Interact With Customers, Generate Leads, Explain Products/Services, And Support Sales Or Customer Service Activities. Marketing | Type : Inbound, Outbound | Languages : English, Kannada, Hindi, Malayalam, Tamil, Telugu

Compensation

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Malayalam, Marketing, Outbound and Tamil
• Basic English
• Freshers can apply
• Marketing
• Type: Inbound, Outbound
• Languages: English, Kannada, Hindi, Malayalam, Tamil, Telugu
• You are calm under pressure and customer-first

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Job location: Nungambakkam, Chennai, Tamil Nadu
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Work type: Work from office
• Shift: 8 A.M - 5.30 P.M , 8.30 A.M - 6.00 P.M , 9.00 A.M - 6.30 P.M9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ams Comtel Bpms Pvt Ltd today.