Team Leader

Amzent Finserv Private Limited(Mycreditbaba.com) is looking for a Team Leader to join its team in Janakpuri District Center, Delhi. Salary is up to ₹35,000/month. 5 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone patient and customer-first

Salary

Compensation: ₹18,000 – ₹35,000 per month.

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Job at a glance

• Location: Janakpuri District Center, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Openings: 5

Click Apply to send your profile to Amzent Finserv Private Limited(Mycreditbaba.com). It takes less than a minute.