Telecaller

Looking for a Telecaller role in Waghodia Road, Vadodara? Anal Business India is hiring now. Freshers can apply. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Active listening, Hindi and English, CRM tools, Complaint handling
• Female Only
• No English required
• Freshers can apply
• A polite, calm under pressure attitude

Position details

• Work location: Waghodia Road, Vadodara, Gujarat
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Anal Business India.