Tele Caller

Anand Digital Services is hiring a Tele Caller in Boring Road, Patna. The team is filling 25 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, English

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A patient, polite attitude

Position details

• Job location: Boring Road, Patna, Bihar
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25

Interested? Apply now on BetterJobs with your resume — Anand Digital Services reviews applications regularly.