Customer Care Associate

Anand Gas Agency is hiring a Customer Care Associate in Pipeline Road. Salary is up to ₹15,000/month. 2 candidates will be hired for this role.

Employer’s description

Manage Consumer Service Operations And Ensure Customer Satisfaction.Handle Complaint Registration And Resolution.Maintain Customer And Service Records.Track Mechanic Performance And Updates.Manage Calls And Coordinate With Teams.Prepare Reports And Ensure Smooth Communication.

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of Typing speed, Complaint handling, CRM tools and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Quick facts

• Work location: Pipeline Road
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

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