Relationship Executive

A new Relationship Executive role is open at Anandrathi, Indira Nagar, Lucknow. The pay goes up to ₹12,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: CRM tools, Complaint handling, Hindi and English, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Position details

• Work location: Indira Nagar, Lucknow, Uttar Pradesh
• Work type: Office-based
• Openings: 1
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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