Telecaller

Start your next role as a Telecaller with Anaya Associates in Jalna Road, Aurangabad. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Typing speed, Active listening, Verbal communication, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Salary

You will be paid ₹8,000 – ₹12,000 per month.

Job at a glance

• Job location: Jalna Road, Aurangabad, Maharashtra
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Anaya Associates.