Telecaller

Ancis Global Callmet wants to bring on a Telecaller for its Sector-52, Chandigarh team. You can earn up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

You will be paid ₹12,000 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Hindi and English, Verbal communication, Complaint handling, Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Position details

• Location: Sector-52, Chandigarh, Chandigarh
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Ancis Global Callmet.