Telecaller

Andromeda Sales And Distribution Pvt Ltd wants to bring on a Telecaller for its Dwaraka Nagar, Visakhapatnam team. 3 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, Active listening and Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Position details

• Location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 3

Ready to start? Upload your resume and apply to Andromeda Sales And Distribution Pvt Ltd today.