Telecaller

Start your next role as a Telecaller with Andugula Somaraju Constructions in Parsigutta, Hyderabad. The pay goes up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Active listening, Complaint handling, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

What you will do

As a Telecaller, your work will include:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Parsigutta, Hyderabad, Telangana
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Andugula Somaraju Constructions reviews applications regularly.