Customer Care Executive

Join Aneva Foods Pvt. Ltd. as a Customer Care Executive in Chandausi, Sambhal. The team is filling 3 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Handle The Customer Query. Type : Inbound, Outbound | Languages : Hindi

Your responsibilities

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Hindi, Inbound and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi
• A customer-first, polite attitude

Job details

• Job location: Chandausi, Sambhal, Uttar Pradesh
• Openings: 3
• Employment type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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