Collection Recovery Telecaller

Looking for a Collection Recovery Telecaller role in Kharadi Bypass Road, Pune? Angel Communication is hiring now. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Hindi and English, Typing speed, CRM tools and Active listening
• Basic English
• More Than 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

Job at a glance

• Work location: Kharadi Bypass Road, Pune, Maharashtra
• Work mode: Office-based
• Job type: Full time
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Angel Communication today.