Telecaller

Anika Enterprises is hiring a Telecaller in Sector-32, Chandigarh. Freshers can apply. Salary is up to ₹30,000/month. The team is filling 15 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Compensation

You will be paid ₹13,000 – ₹30,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Typing speed, CRM tools, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• A patient, polite attitude

Job details

• Work location: Sector-32, Chandigarh, Chandigarh
• Vacancies: 15
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Anika Enterprises reviews applications regularly.