Ecommerce Customer Support

Anil Goyal (Vinayaka Sales) wants to bring on an Ecommerce Customer Support for its Shastri Nagar, Delhi team. 5 candidates will be hired for this role. Salary is up to ₹18,000/month. No experience? You can still apply.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Ecommerce Customer Support. Languages : Hindi

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi
• Someone customer-first and calm under pressure

What you get

You will be paid ₹15,000 – ₹18,000 per month.

Roles and responsibilities

As an Ecommerce Customer Support, your work will include:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Job details

• Work location: Shastri Nagar, Delhi, Delhi
• Shift: 10 AM - 7 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 5

Ready to start? Upload your resume and apply to Anil Goyal (Vinayaka Sales) today.