Customer Care Executive

Join Anjali Ratnadeep Cineplex as a Customer Care Executive in Nirala Bazar, Aurangabad. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Verbal communication, Typing speed and Hindi and English
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Quick facts

• Location: Nirala Bazar, Aurangabad, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office

Apply today and take the next step in your career with Anjali Ratnadeep Cineplex.