Team Leader

Anjana Telecom has an opening for a Team Leader based in Madhyamgram, Kolkata. 4 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Tele Calling Team Handling For Sales At Madhyam And Howrah Office. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Bengali | Preferred Experience In : Real Estate

What you get

You will be paid ₹20,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Bengali, Real Estate, Sales
• Female Only
• No English required
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Bengali
• Preferred Experience In: Real Estate

Quick facts

• Location: Madhyamgram, Kolkata, West Bengal
• Employment type: Full time
• Work mode: Work from office
• Shift: 10:00 am - 7:00pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 4

Interested? Apply now on BetterJobs with your resume — Anjana Telecom reviews applications regularly.